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Flip thru our Online Professional Audio Buyer's Guide Download Online Buyer's Guide

Here are some Customer's Responses to our
Online Satisfaction Survey question...
"What do you like Best about SupremeAudio.com?"

"Legendary Service for sure! My headset broke just before a major event--they got me a new one in ONE DAY! Saved my LesMills Quarterly Launch! Thank you, Mindy!"

"The sites out there for foam windscreens are pretty limited - I liked that I could select the brand of mic my gym uses and go instantly to the appropriate ones. I also liked the ability to mix and match colors."

"Recommendation from a friend because I have a small head and needed a better headset mic . I tried hers and was in love with the comfort and the fit. Also, liked the ability to combine multiple colors of foam windscreens, rather than getting an assortment with colors i do not like and would not use."
"Great variety of products."

"Clear pictures of the merchandise and accurate descriptions."

"Availability of needed item."

"Needed a Submersible and waterproof wireless mic (New Breeze). I work in the aquatics teaching fitness and I am looking forward to using it in the water and from the deck."

"You do seem to have a really good selection."

"Easy!"

"Phoned to speak to someone in Nov 2012 and was given great advice and great customer service."

"Easy to navigate. Clear specifications."

"Easy to order."

"Quick response."

"Good price."

"I must say, I am very impressed with the quality of the Supreme Audio entertainment system receiver. We have been using (another manufacturer's) transmitter and receiver and we've been experiencing horrendous quality since the day we installed them and our members haven't been very receptive to it. I love the ease of use of your receivers, and will be placing an order for 23 units of them soon." - Kenny Sia, Executive Director, Level Up Fitness, Sarawak, Malaysia

"WIDE VARIETY."

"Easy to use and you had what I was looking for."

"I think the visual clarity of the product representations and descriptions , and the easy purchasing process."

"Great selection."

"Fast, easy, effecient and accurate."

"Now I know where to go to get my mic windscreens."

"User friendly website...lots of selection."

"Wow! Very impressed with the quick turnaround on the microphone I sent back. I had a replacement within a week! Thank you so much!"

"I received my shipment today in good condition...as ordered. Fits, works and I am happy. As we say in Texas, "Y’all done good!"

"Thank you for your great service from my last order!! Referring all of my friends!"

"Takes under 2 mins. to order....quick shipping."

"Variety and lots of options."

"Clear product descriptions."

"Easy ordering on-line, and helpful and nice phone staff when I have questions. I have never been rushed! :)"

"I like when I have questions I can call and talk directly to a human."

"It shows a good pic of what you buy."

"Super fast response on the order process, and awesome customer service."

"Carry a variety of colors for foam microphone windscreens. I couldn't find all these colors anywhere else."

"I like all of the pictures of the products."

"Appears to be a one stop shop for fitness instructor/center needs."

"Has everything I need and great quality products."

"Availability of products I needed."

"How easy it is to find products."

"VARIETY"

"You guys rock!"

"More options for color and quantity than other vendors."

"Price."

"Website well laid out! Easy to use."

"Very easy site navigation and complete information on on product benefits and features."

"The ease of finding what I needed."

"A good choice of equipment and accessories."

"Good service."

"I found what I needed quickly."

"Ease in ordering."

"Parts I need are in stock."

"Ease of use via internet."

"Waterproof microphone prices."

"Easy to find what I wanted."

"You carry windscreens for a resonable price."

"No "account" needed to check out."

"All the different colors you offered for windscreens."

"You have a good selection of different windscreens, colors etc...although I needed an orange and the apricot didn't quite cut it."

"You had what I was looking for."

"I found what I needed."

"Fast and easy to order."

"Lots of products, and really fast response times. My info request was processed pretty quickly...giveen the Easter holiday timing."

"Large selection and colors of windscreens. Easy navagation of your website."

"Ease of ordering."

"CUSTOMER SERVICE! They were awesome! They answered the numerous questions I had, were extremely knowledgeable and helped me to identify all of the parts/items I needed to complete my order. Thank you!."

"Ease of use."

"Convenience."

"Fast."

"Ease of shopping."

"The details in the explanation. Very thorough explanations."

"Easy to find products."

"You have what I need."

"Close-ups of products."

"Large selection of products."

"Customer support (Thank you Mindy!)."

"Multiple options and good organization by category."

"Easy to navigate."

"Product availability with windscreen color options."

"Prices are reasonable."

"Easy to find what I needed."

"Friendly service on the phone."

"Fantastic Products & Service .. TY Mindy."

"This is my first time using SupremeAudio.com. Seems that the web page is well laid out and easy to use."

"Website seemed informational and user friendly.

"It showed a picture of the headset mic...so I knew I was getting the correct side."

"How easy it was to locate exactly what I was looking for."

"Good selection, helpful customer service."

"Quick and prompt mailing/response and assistance."

"Great customer service."

"Had everything we needed."

"Selection...you have what we need."

"The site was easy to negotiate and it was colorful. Great job."

"Quick, efficient, and you have what I want."

"Why did I come back? --- Previous satisfaction with sales and support."

"Simple and easy to navigate."

"You seem to have darn near everything."

"Fair shipping prices!"

"Once I found what I needed the checkout was quick."

"Had what I needed."

"Wonderful selection!"

"Everything easy to find."

"Everything is fine."

"Ease of ordering."

"Ease of site."

"Convenient - windscreen inside diameters specified to help choice."

"Highly Recommended."

"Great products,fast service easy to order."

"Quality and Pricing."

"Good choices."

"Great service, quick delivery."

"Price and ease of ordering."

"It was quick to find what I was looking for."

"I found what I wanted. Items described well."

"You have what I need and your service is prompt."

"Great products."

"Website very straighforward and easy to navigate."

"I like the site...great."

"Low prices and selection of products."

"Easy to navigate."

"Was user friendly found everything in its right place. Also called to
verify return policy...excellent and knowledgeable customer service. Thank you."

"Everything user friendly:-)"

"Had the product and price I wanted."

"Good prices."

"Shipping rates are affordable."

"The selection of microphone covers. I didn't realized that they came in so many different colors."

"Easy to use, good information."

"Found what I was looking for."

"Customer service was tremendous."

"Ease of using the web site. I like being able to call if needed."

"It is very easy to search out what you need on the website and it has most products you are searching for."

"EVERYTHING."

"The selection."

"It had what I wanted."

"Variety."

"Fast-easy."

"Easy to order and liked the fact I could put in Special Comments."

"You had the item I wanted at a good price"

"All of the windscreen color choices."

"Easy to use website, and the option of telephone contact, if needed."

"Easy ordering products I want."

"Great windscreen color choice - Fair price."

"Foam microphone covers at good price."

"You had what I needed. Quality products."

"Looking for something I couldn't find elsewhere---5 minute audio cassette tapes."

"30-day, 100% moneyback guarantee."

"Simple checkout."

"Price & product."

"Easy site to use."

"Has high quality materials and good service."

"You had item that I needed & provided good service in the past."

"Fair pricing."

"Simplicity of website. It's easy to navigate and it doesn't have any bells and whistles that aren't necessary."

"Paper catalog to see full breadth of products."

"I didn't spend much time on the website, but I honestly can't think of anything I didn't like about the website. It was a little "90s-looking", but it worked flawlessly and I quickly was able to find what I needed and purchase it. It's a simple website, but that's good because so often I'm frustrated by websites that don't work properly on my Mac or with certain browsers, etc. Your website was great, so thanks for applying the K.I.S.S. principle; it worked just the way it was supposed to for me. :)"

"Quick ordering process."

"Pricing."

"Samsonmics are dependable."

"Easy, fast."

"They had product and clear specs."

"Microphone brands are specified."

"Reliable; know products fits equipment; good price."

"You had what I was looking to buy."

"Easy to navigate."

"The variety of items available."

"Selection."

"Reliable/Dependable."

"Had the products I am familiar with and know are reliable."

"You have what I need. and great customer service. :-)"

"Easy to navigate and find info."

"Everything!"

"Easy to navigate. Got me to what I was looking for right away."

"I could order very easily and I received a discount for ordering 100."

"Easy to use site."

"They were able to supply what I wanted and were very efficient."

"Easy to find what I needed."

"Good e-commerce site."

"All is good."

"Easy of use; and grouping of equipment by use."

"You had what I need."

"Found what I wanted right away."

"Good (product) details and pictures."

"Hi Jane: I just want to thank you for all of your time and knowledge with putting together the aerobics system for me. Your help with the design, purchase and even implementation made this totally painless. You were always on the other end when I called, and always able to help and NEVER sounded annoyed (even with all of my phone calls) :) I fired the system up today for the first time and it sounded super! Your recommendation on speakers and all of the gear was spot on!! She (the owner) walked in and could not contain herself today. She was thrilled! Thank you again!!!"

"Easy to use and product options are perfect for my needs."

"You have a good variety of goods."

"SupremeAudio had the varieties of color I wanted for the microphone windscreens."

" Easy access to equipment and parts needed in a hurry."

"You have a wide selection and are very thorough with your products."

"Good response time when I asked a question via email."

"I like the variety of colors offered in windscreens."

"They had the 5 minute tapes."

"Online customer service is great."

"You carry what I needed."

"Personnel always pleasant and helpful when I call in an order."

"Good search engine easy to find if you know exactly what you are looking for. Quick delivery and, if necessary, a live representative available for questions/concerns."

"It's geared towards fitness professionals."

"Found what I was looking for quickly."

"Good equipment, fair price, quick service."

"You had the color choices I needed."

"You had what I was looking for."

"Good products, good customer service. I have called and talked to reps who gave good advice about appropriate products. I have used your company for years and will continue to do so. On line ordering is, of course, fast and easy."

"Easy to find items."

"Multiple colors of microphone windscreens were available."

"You do have a great variety."

"Easy to navigate through website to find items."

"They had my windscreens at a good price."

"Found what I was looking for."

"Easy to use. Staff was knowledgeable and courteous over the phone."

"Clear information and pictures of product."

"My question by email was swiftly answered. Great turnaround time."
"Very user friendly."

"Variety of colors on mics windscreens."

"Overall I love the site and found it easy to get what I was looking for."

"The site is user friendly and the service is superb."
"Love the customer service! Jane and Mindy have been so helpful and definitely know exactly what they are talking about.."

"The prices were better than at other sites."

"It is easy to obtain information about your products, easy to purchase, as well as fast shipping."

"Personal service when calling, I usually replace audio equipment routinely, and find staff knowledgeable with helpful personalities."

"I called and got great customer service finding the right items for my particular situation!"

"Convenience, ease of use, easy and quick check out."

"Customer service!!!!!! Great products!!!!"

"Industry specific merchandise."

"The fact I could call or email someone and they were able to help me."

"Found what I was looking for at a reasonable price."

"Lots of products geared toward dance studios."

"Simple, user friendly site."

"Great website description of the item I ordered!."

"Their effort in saving the customer money on shipping ."

"Shipping costs appear to be low."

"I have recieved the most amazing customer service from Supreme Audio. They have answered all of my questions, and gone above and beyond on several occasions."

"When I googled the item I needed, I found it right away."

"I like everything."

"Good prices."

"Selection."

"Choices and price."

"Found what I needed."

"Very easy and simple to use."

"Great selection and easy to use."

"One stop shop for my audio needs..."

"The fact that when I call, a person (Mindy) answers the phone and follows up."

"C-10 audio cassette tapes in stock, baby!!"

"EVERYTHING."

"Customer service."

"Easy to use."

"Variety of products available."

"Fast shipping service."

"Phone service. The customer service rep was very helpful and very imformative!"

"Ease of on-line shopping, quick delivery of products (even though we are in Canada), great product options."

"Prices and choices."

"Fast service."

"Able to get a live person right away:) Jane."

"I like that they have the security for online ordering and it is kept up to date. That is super important in today's technological online industry."

"Quick response."

"User interface is pretty quick."

"Customer service."

"Easy to use."

"You had what I was looking for."

"Shipping costs appear to be low."

"Simple site, concise, fast online shopping."

"The online order process was so quick & easy AND I received the confirmation email almost immediately (once the order was completed)."

"You had what I needed :)."

"Clear web site--easy to use."

"Price."

"The ease of the site. Easy check out."

"Reasonable shipping costs."

"My best US vendors."

"The variety of products and the fact that your company is specialized in what it carries and does NOT try to be
all things to all people. You carry a small number of products of good quality and offer great knowledge and advice."

"The convenience....you had what I was looking for."

"I was able to find the exact product I was looking for at a very reasonable price."

"I found exactly what I wanted quickly."

"Easy to use the website to find item and order it."

"The shipping and its generous postal pricing."

"Customer service by 1-800. The lady was so gentle."

"I got what I was looking for."

"Easy to place order; quick shipping ."

"Variety of wind screen colors."

"Easy access to product information and very easy to make a purchase."

"Large selection of products and you had the product I needed."

"Easily accessible and great delivery."

"I was able to get someone on the phone to help decide exactly what I needed and they were very helpful and the shipping cost was very fair!!!!"

"I thought the site was extremely easy to use and has what I am looking for."

"I am a Kickboxing instructor and I have looked everywhere for the wireless microphone headset replcement foam.I was excited that your site had what I needed."

"Fast shipping ."

"I liked that there were different colors to choose from on the Mic windscreen covers."

"Website structure...Easy to order. Ease of site search."

"You had the item I was looking for. Ease of use."

"Immediate customer service assistance available. Very nice person on the phone."

"User friendly web-site. Found what I was looking for."

"Product bundles & combos"

"Nice product pictures and easy to order features. "

"This is the only place I could find the items I was looking for."

"It's quick and easy."

"Have what I needed."

"Quick responses to email Questions."

"I can order any time."

"Ease of use."

"Clear explanation about the rechargable 9 volt battery differences. neoprene belt packs."

"Delivery of the goods as early as possible."

"Great battery product for the price."

"All items related to fitness are easy to find."

"Easy to order."

"Ease of use in finding what I'm looking for."

"Great customer service. Friendly, helpful staff."

"Simple, well organized site."

"Good product deals. Ease of finding products!"

"The Pricing."

"The prices fit into my budget pocket."

"Good pricing, good customer service, quick delivery, prompt service."

"Great Service. Easy checkout."

"Product descriptions were complete."

"Variety of products. Easy to use."

"Price."

"Various color choice and sizes of windscreen for microphone headset."

"Customer service is outstanding. When I call and ask for assistance, I am always incredibly impressed with the service and attention, especially when I speak with Mindy.

"Good products for dance studios, helpful staff when calling for information."

" Easy to use, easy to order, great prices and fast shipping

"Easy to navigate, find products and order on line."

"You had what I was looking for."

"Easy to find what I was looking for."

"Like the detailed product descriptions."

"Very well organized web site!"

"Easy to use and you took a school P.O. number."

"Concise, up to date, state of the art offers."

"The site is well organized. It was easy to find exactly what I was looking for."

"Ease of navigating website and finding what I was looking for almost immediately. Checklist description of item that summarized the unit was great. Thank you!!"

"HAD WHAT I WANTED."

"The ability to order any time of the day (time zone) and feel that my order is on it's way."

"I normally place the orders by phone by my work phone is not working so did this on line. The staff is the best part about Supreme Audio."

"Very easy to use website and friendly staff on the phone."

"Great customer service."

"It was easy to order at SA.com."

"You have flesh colored (peach) headset windscreens... Keep up the good work..."

"It is easy to navigate and I like the picture reference."

"Easy to order."

"Terrific customer service, on line and on phone. Friendly, helpful, and reliable. I recommend you to everyone!"

"Variety and availability of products."

"It's all good."

"Fair price for equipment."

"Super knowledgeable people when I call."

"Ease of use and ordering."

"The thing I wanted to order (windscreens) was right in front of my eyes."

"Good products, large variety, good descriptions, availability of online catalog to browse through, and competitive pricing."

"Easy to use website; has the products I need."

"Easy of movement and availability of products."

"Good value, fair competitive prices."

"Efficient website."

"Prompt shipping ."

"Very friendly, responsive staff."

"Variety of products."

"The flip catalog it is great!"

"Variety/selection."

"Friendly help."

"Ease of finding products."

"Finally a company with sales people that actully care about their customers. Would always recommend you to everyone."

"I found exactly what I was looking for with selection and prices that exceeded my expectation."

"Huge selection; good prices."

"The speedy delivery - loved it!!!! Would absolutely recommend this website and company!"

"THE AMAZING CUSTOMER SERVICE! A real person answers the phone!!! Everytime!!!"

"Hard to find products at reasonable prices."

"It was an easy purchase, found what I wanted and got off (the website) quickly."

"A GREAT SELECTION AND PRICE WAS REASONABLE."

"Very easy website to use!"

"Customer Service is Awesome!"

"There is a lot of helpful information. I like the Top 10 list as it gives me ideas of what others are doing."

"Delivers as promised."

"Quick, easy and prompt delivery."

"Easy to find what you want (on the website)."

"Always been VERY happy with items we have ordered from Supreme Audio."

"Awesome customer service. Honest answers to questions, not just a quick sell !!!"

"I was able to buy spares for my mic that I was unable to get in UK - and the shipping costs were very reasonable - very happy, thank you :)"

"Easy to use...good products."

"Delivery was quick."

"Prices and the people who work @ Supreme are very helpful!!"

"I asked a question thru the email provided and got my response within 5 minutes...normally it takes companies a minimum of 36 hours."

"Ease of finding the product I need."

"Customer service...Jane Plaugher she awesome!"

"The excellent customer service; the ease and quick pace of the whole online process - from search to checkout; and the options - I'm hoping Supreme Audio did their homework so I didn't have to. "

"I am a repeat customer and only have positive things to say. Great customer service! When my first microphone did not work, you immediately rushed a new one to me. I appreciate that very much and have recommended you to friends."

"They have what I need."

"I liked the product that I ordered."

"It's easy to find what I need."

"Excellent customer service."

"Like the personal assistance from Jane."

"Price."

"Seeing the most current products available."

"Quick reponse."

"Well laid out website and when ordering by phone, you can reference screens on the website for clarity."

"The personal service behind it."

"The reponse and service we received with the problem with a headset mic. Very pleased."

"Very good customer service rep, wide variety of products."

"It's easy to find what I need (on the website)."

"Liked the easy to find and comprehensive information about the product."

"Website had good product descriptions and photos."

"Your support staff is very knowledgeable and helpful."

"Like your clear, easy-to-use website."

"What did I like about the website? Everything!"

"I FOUND WHAT I WAS LOOKING FOR RIGHT AWAY."

"I love this head mic...use it daily in my work. Love your products. You guys always are so professional and prompt in your service."
  - - Loyal Customer, Roseanna Needham-Dryden
       Robix Fitness
       Ovilla, TX

"Just wanted to say thank you for all your help with purchasing my mics and transmitter pack. You have been such a great help. Your customer service is outstanding and rare these days. I have recommended you endlessly to other instructors that I teach with."
  - - Heather Tronnier
       Naples, FL

"I look forward to many more years of business with you and your company. Your excellent customer service is very much appreciated."
  - - Louise Wright, Center Owner
       Ellensburg Jazzercise Center
       Ellenburg, WA

"Thank you for all your help! It's nice to work with a company that responds in a timely fashion. I will definitely be recommending that all of the YMCAs of Southwest Illinois go through Supreme Audio for all of their sound system needs! Thanks again!"
  - - M.F., Illinois

"Your sound systems are a hit in our clubs. I think these systems will be our 'standard' moving forward. Thanks again for all your help."
  - - Dave McCorkle
       ACAC Fitness & Wellness Centers
       Charlottesville, VA; Richmond, VA;
       Baltimore, MD; West Chester, PA

"It was a pleasure speaking with you. Thank You for being so helpful. Your company is always a pleasure to work with."
  - - Linda Schugel & Aimee Sprague
       Ovations Performing Arts Academy
       Waretown, NJ

"I appreciate Supreme Audio honoring the 1 year warranty that was offered when I bought the headset. I continue to be impressed with your company's helpfulness, professionalism, and honorable business practices. These set you apart from other companies in the industry and allow me to enthusiastically recommend you to others."
  - - Sally Crescioli
       Jazzercise
       Paso Robles, CA

"Thanks so much for always helping me out. This has been one of the best vendor relationships that I have experienced in my three years of handling all maintenance and operations issues for four clubs. Believe me - this means alot. Thanks for being the best."
  - - Sharon Chapman, Director of Operations
       Gold's Gym
       Columbia, SC

"Thanks for all of the help you have given to me now and in the past. You have been so helpful and friendly to me. Your company should know what an asset you are to them. Jane, thanks for all of your help teaching about the sound system and how to identify problems we have experienced. You have really taught me a lot! I really appreciate the two of you."
  - - Valerie Pavia, Aerobics Coordinator
       O'Fallon YMCA
       O'Fallon, MO

"Thank you for your assistance with the recent microphone problems at Hickam Fitness Center, Hickam AFB, Hawaii. I have worked with Supreme Audio for more than 5 years while at Wiesbaden, Germany, and again here in Hawaii. Your professional and customer friendly staff makes it a pleasure to work with Supreme Audio. I appreciate your quality work with our uniformed services."
  - - E. Suzanne Dale, Fitness Director
       Hickam Fitness Center, Hickam AFB, HI

"Thanks so much. Your staff was most knowledgable, helpful, patient and pleasant. The experience of shopping from you could not have been better!"
  - - David Simon
       Miami, FL

"Just a quick note to pass along a few words of appreciation. I have placed several orders with your company over the past months. I have not only been pleased with the products, but more importantly, I have been extremely pleased with the way your staff conduct their business. I find it so refreshing when I come across a company who understands customer service. Jane has always been very professional, friendly, and polite. Your business philosophy is quite simple...as it should be. Good products, knowledgeable sales staff, and good customer support, and everything else will take care of itself. Unfortunately, most companies in corporate America are so focused on the "bottom line" that they have lost touch with the real drivers that generate a healthy bottom line. Whatever you are doing to encourage "Supreme" service, it is working! Keep it simple and keep doing what you are doing."
  - - Darren J. Wolfe, Associate Manager
       Electronics and Avionics Systems
       Battelle Memorial Institute

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