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Flip thru our Online Professional Audio Buyer's Guide Request Printed Buyer's Guide Download Printed Buyer's Guide

Here are some Customer's Responses to our
Online Satisfaction Survey question...
"What do you like Best about SupremeAudio.com?"

"Reasonable shipping costs."

"My best US vendors."

"The variety of products and the fact that your company is specialized in what it carries and does NOT try to be
all things to all people. You carry a small number of products of good quality and offer great knowledge and advice."

"The convenience....you had what I was looking for."

"I was able to find the exact product I was looking for at a very reasonable price."

"I found exactly what I wanted quickly."

"Easy to use the website to find item and order it."

"The shipping and its generous postal pricing."

"Customer service by 1-800. The lady was so gentle."

"I got what I was looking for."

"Easy to place order; quick shipping."

"Variety of wind screen colors."

"Easy access to product information and very easy to make a purchase."

"Large selection of products and you had the product I needed."

"Easily accessible and great delivery."

"I was able to get someone on the phone to help decide exactly what I needed and they were very helpful and the shipping cost was very fair!!!!"

"I thought the site was extremely easy to use and has what I am looking for."

"I am a Kickboxing instructor and I have looked everywhere for the wireless microphone headset replcement foam.I was excited that your site had what I needed."

"Fast shipping."

"I liked that there were different colors to choose from on the Mic windscreen covers."

"Website structure...Easy to order. Ease of site search."

"You had the item I was looking for. Ease of use."

"Immediate customer service assistance available. Very nice person on the phone."

"User friendly web-site. Found what I was looking for."

"Product bundles & combos"

"Nice product pictures and easy to order features. "

"This is the only place I could find the items I was looking for."

"It's quick and easy."

"Have what I needed."

"Quick responses to email Questions."

"I can order any time."

"Ease of use."

"Clear explanation about the rechargable 9 volt battery differences. neoprene belt packs."

"Delivery of the goods as early as possible."

"Great battery product for the price."

"All items related to fitness are easy to find."

"Easy to order."

"Ease of use in finding what I'm looking for."

"Great customer service. Friendly, helpful staff."

"Simple, well organized site."

"Good product deals. Ease of finding products!"

"The Pricing."

"The prices fit into my budget pocket."

"Good pricing, good customer service, quick delivery, prompt service."

"Great Service. Easy checkout."

"Product descriptions were complete."

"Variety of products. Easy to use."

"Price."

"Various color choice and sizes of windscreen for microphone headset."

"Customer service is outstanding. When I call and ask for assistance, I am always incredibly impressed with the service and attention, especially when I speak with Mindy.

"Good products for dance studios, helpful staff when calling for information."

" Easy to use, easy to order, great prices and fast shipping

"Easy to navigate, find products and order on line."

"You had what I was looking for."

"Easy to find what I was looking for."

"Like the detailed product descriptions."

"Very well organized web site!"

"Easy to use and you took a school P.O. number."

"Concise, up to date, state of the art offers."

"The site is well organized. It was easy to find exactly what I was looking for."

"Ease of navigating website and finding what I was looking for almost immediately. Checklist description of item that summarized the unit was great. Thank you!!"

"HAD WHAT I WANTED."

"The ability to order any time of the day (time zone) and feel that my order is on it's way."

"I normally place the orders by phone by my work phone is not working so did this on line. The staff is the best part about Supreme Audio."

"Very easy to use website and friendly staff on the phone."

"Great customer service."

"It was easy to order at SA.com."

"You have flesh colored (peach) headset windscreens... Keep up the good work..."

"It is easy to navigate and I like the picture reference."

"Easy to order."

"Terrific customer service, on line and on phone. Friendly, helpful, and reliable. I recommend you to everyone!"

"Variety and availability of products."

"It's all good."

"Fair price for equipment."

"Super knowledgeable people when I call."

"Ease of use and ordering."

"The thing I wanted to order (windscreens) was right in front of my eyes."

"Good products, large variety, good descriptions, availability of online catalog to browse through, and competitive pricing."

"Easy to use website; has the products I need."

"Easy of movement and availability of products."

"Good value, fair competitive prices."

"Efficient website."

"Prompt shipping."

"Very friendly, responsive staff."

"Variety of products."

"The flip catalog it is great!"

"Variety/selection."

"Friendly help."

"Ease of finding products."

"Finally a company with sales people that actully care about their customers. Would always recommend you to everyone."

"I found exactly what I was looking for with selection and prices that exceeded my expectation."

"Huge selection; good prices."

"The speedy delivery - loved it!!!! Would absolutely recommend this website and company!"

"THE AMAZING CUSTOMER SERVICE! A real person answers the phone!!! Everytime!!!"

"Hard to find products at reasonable prices."

"It was an easy purchase, found what I wanted and got off (the website) quickly."

"A GREAT SELECTION AND PRICE WAS REASONABLE."

"Very easy website to use!"

"Customer Service is Awesome!"

"There is a lot of helpful information. I like the Top 10 list as it gives me ideas of what others are doing."

"Delivers as promised."

"Quick, easy and prompt delivery."

"Easy to find what you want (on the website)."

"Always been VERY happy with items we have ordered from Supreme Audio."

"Awesome customer service. Honest answers to questions, not just a quick sell !!!"

"I was able to buy spares for my mic that I was unable to get in UK - and the shipping costs were very reasonable - very happy, thank you :)"

"Easy to use...good products."

"Delivery was quick."

"Prices and the people who work @ Supreme are very helpful!!"

"I asked a question thru the email provided and got my response within 5 minutes...normally it takes companies a minimum of 36 hours."

"Ease of finding the product I need."

"Customer service...Jane Plaugher she awesome!"

"The excellent customer service; the ease and quick pace of the whole online process - from search to checkout; and the options - I'm hoping Supreme Audio did their homework so I didn't have to. "

"I am a repeat customer and only have positive things to say. Great customer service! When my first microphone did not work, you immediately rushed a new one to me. I appreciate that very much and have recommended you to friends."

"They have what I need."

"I liked the product that I ordered."

"It's easy to find what I need."

"Excellent customer service."

"Like the personal assistance from Jane."

"Price."

"Seeing the most current products available."

"Quick reponse."

"Well laid out website and when ordering by phone, you can reference screens on the website for clarity."

"The personal service behind it."

"The reponse and service we received with the problem with a headset mic. Very pleased."

"Very good customer service rep, wide variety of products."

"It's easy to find what I need (on the website)."

"Liked the easy to find and comprehensive information about the product."

"Website had good product descriptions and photos."

"Your support staff is very knowledgeable and helpful."

"Like your clear, easy-to-use website."

"What did I like about the website? Everything!"

"I FOUND WHAT I WAS LOOKING FOR RIGHT AWAY."

"I love this head mic...use it daily in my work. Love your products. You guys always are so professional and prompt in your service."
  - - Loyal Customer, Roseanna Needham-Dryden
       Robix Fitness
       Ovilla, TX

"Just wanted to say thank you for all your help with purchasing my mics and transmitter pack. You have been such a great help. Your customer service is outstanding and rare these days. I have recommended you endlessly to other instructors that I teach with."
  - - Heather Tronnier
       Naples, FL

"I look forward to many more years of business with you and your company. Your excellent customer service is very much appreciated."
  - - Louise Wright, Center Owner
       Ellensburg Jazzercise Center
       Ellenburg, WA

"Thank you for all your help! It's nice to work with a company that responds in a timely fashion. I will definitely be recommending that all of the YMCAs of Southwest Illinois go through Supreme Audio for all of their sound system needs! Thanks again!"
  - - M.F., Illinois

"Your sound systems are a hit in our clubs. I think these systems will be our 'standard' moving forward. Thanks again for all your help."
  - - Dave McCorkle
       ACAC Fitness & Wellness Centers
       Charlottesville, VA; Richmond, VA;
       Baltimore, MD; West Chester, PA

"It was a pleasure speaking with you. Thank You for being so helpful. Your company is always a pleasure to work with."
  - - Linda Schugel & Aimee Sprague
       Ovations Performing Arts Academy
       Waretown, NJ

"I appreciate Supreme Audio honoring the 1 year warranty that was offered when I bought the headset. I continue to be impressed with your company's helpfulness, professionalism, and honorable business practices. These set you apart from other companies in the industry and allow me to enthusiastically recommend you to others."
  - - Sally Crescioli
       Jazzercise
       Paso Robles, CA

"Thanks so much for always helping me out. This has been one of the best vendor relationships that I have experienced in my three years of handling all maintenance and operations issues for four clubs. Believe me - this means alot. Thanks for being the best."
  - - Sharon Chapman, Director of Operations
       Gold's Gym
       Columbia, SC

"Thanks for all of the help you have given to me now and in the past. You have been so helpful and friendly to me. Your company should know what an asset you are to them. Jane, thanks for all of your help teaching about the sound system and how to identify problems we have experienced. You have really taught me a lot! I really appreciate the two of you."
  - - Valerie Pavia, Aerobics Coordinator
       O'Fallon YMCA
       O'Fallon, MO

"Thank you for your assistance with the recent microphone problems at Hickam Fitness Center, Hickam AFB, Hawaii. I have worked with Supreme Audio for more than 5 years while at Wiesbaden, Germany, and again here in Hawaii. Your professional and customer friendly staff makes it a pleasure to work with Supreme Audio. I appreciate your quality work with our uniformed services."
  - - E. Suzanne Dale, Fitness Director
       Hickam Fitness Center, Hickam AFB, HI

"Thanks so much. Your staff was most knowledgable, helpful, patient and pleasant. The experience of shopping from you could not have been better!"
  - - David Simon
       Miami, FL

"Just a quick note to pass along a few words of appreciation. I have placed several orders with your company over the past months. I have not only been pleased with the products, but more importantly, I have been extremely pleased with the way your staff conduct their business. I find it so refreshing when I come across a company who understands customer service. Jane has always been very professional, friendly, and polite. Your business philosophy is quite simple...as it should be. Good products, knowledgeable sales staff, and good customer support, and everything else will take care of itself. Unfortunately, most companies in corporate America are so focused on the "bottom line" that they have lost touch with the real drivers that generate a healthy bottom line. Whatever you are doing to encourage "Supreme" service, it is working! Keep it simple and keep doing what you are doing."
  - - Darren J. Wolfe, Associate Manager
       Electronics and Avionics Systems
       Battelle Memorial Institute

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