Product Service & Repair Requests
Generally, you should go to the manufacturer's website and find their Repair & Service page.
Below we have included more specific information for some key brands:
Audio-Technica Repair Service:
https://www.audio-technica.com/en-us/support/repair-service
Fitness Audio Repair Requests:
Follow the instructions below to get your Fitness Audio Product Serviced -
1. Go to https://form.jotform.com/232346103537147
2. Fill out the form - Be very descriptive on the problem - multiple items on one form is permitted.
3. Submit the form, you will receive a confirmation email with your RA information, print a copy and send it to the address below with your product.
4. Once the product is received we inspect it and contact you via email with an estimate.
For USPS Shipments use -
Fitness Audio
PO Box 1001
Santa Cruz, CA 95061-1001
For UPS/FedEx Shipments use -
Fitness Audio
850 Front St - STE 1001
Santa Cruz, CA, 95060-9998
Galaxy Audio Repairs:
H20 microphones and Galaxy Audio Travelers
https://galaxyaudio.com/support/returns/
Samson Warranty Repairs:
Samson takes care of all of their products that are under warranty. Contact Fritz Auguste at fauguste@samsontech.com. Phone: 516-870-7200. Email inquires are normally faster.
He will then contact you and give you specific instructions.
Samson Non-Warranty Repairs:
If your product is not under warranty, then contact Mario Mendez at RFR Wireless Technologies in New York. Phone: 516-841-8650, . Email: mareduardguayito@yahoo.com.
Shure Repair Service:
You need to register the product and then request service. Once you create an account, you can use it for all of your Shure repairs:
Visit Shure Repair Service at:
https://www.shure.com/en-US/support/service-repair